Va\u0161e spokojenost je pro n\u00e1s to nejd\u016fle\u017eit\u011bj\u0161\u00ed. Po obdr\u017een\u00ed va\u0161eho bal\u00ed\u010dku v\u00e1m doporu\u010dujeme zkontrolovat a ujistit se, \u017ee je produkt dob\u0159e doru\u010den v nepo\u0161kozen\u00e9m stavu. Pot\u00e9 co nejd\u0159\u00edve zkontrolujte, zda je v\u00fdrobek vyroben stejn\u011b, jako je pops\u00e1n ve va\u0161\u00ed objedn\u00e1vce, ani\u017e byste jej museli odstra\u0148ovat, upravovat nebo um\u00fdvat.<\/p>\n
Pokud zbo\u017e\u00ed vrac\u00edte nebo vym\u011b\u0148ujete, ujist\u011bte se, \u017ee je v p\u016fvodn\u00edm stavu \u2013 neno\u0161en\u00e9, nepran\u00e9, nezm\u011bn\u011bn\u00e9, nepo\u0161kozen\u00e9, \u010dist\u00e9, bez \u017emolk\u016f a vlas\u016f a s neporu\u0161en\u00fdmi a p\u0159ipevn\u011bn\u00fdmi visa\u010dkami.<\/p>\n
N\u00e1\u0161 proces vr\u00e1cen\u00ed a v\u00fdm\u011bny je velmi snadn\u00fd. Nejprve pros\u00edm za\u0161lete d\u016fvod vr\u00e1cen\u00ed spolu s podp\u016frn\u00fdmi obr\u00e1zky na kontaktn\u00ed str\u00e1nce do 30 dn\u016f po doru\u010den\u00ed. Za druh\u00e9, n\u00e1\u0161 z\u00e1kaznick\u00fd servis zkontroluje v\u00e1\u0161 e-mail a analyzuje probl\u00e9m. Pokud je v\u00e1\u0161 po\u017eadavek na vr\u00e1cen\u00ed podpo\u0159en, na\u0161e z\u00e1kaznick\u00e1 slu\u017eba v\u00e1m za\u0161le e-mail s na\u0161\u00ed zp\u00e1te\u010dn\u00ed dodac\u00ed adresou a po\u017e\u00e1d\u00e1 v\u00e1s o zasl\u00e1n\u00ed zbo\u017e\u00ed zp\u011bt. Vr\u00e1cen\u00ed bez autorizace nebude zpracov\u00e1no.<\/p>\n
Vezm\u011bte pros\u00edm na v\u011bdom\u00ed, \u017ee u vracen\u00ed, kter\u00e9 nesouvis\u00ed s kvalitativn\u00edmi probl\u00e9my samotn\u00e9ho produktu (nap\u0159. drobn\u00e9 odchylky v barv\u011b nebo velikosti, zm\u011bny n\u00e1kupn\u00edch z\u00e1m\u011br\u016f atd.), je kupuj\u00edc\u00ed odpov\u011bdn\u00fd za n\u00e1klady na zp\u00e1te\u010dn\u00ed dopravu.<\/p>\n
Probl\u00e9my s velikost\u00ed nebo mont\u00e1\u017e\u00ed<\/b><\/strong><\/p>\n Pokud velikost va\u0161\u00ed polo\u017eky m\u00edrn\u011b kol\u00eds\u00e1, povolte pros\u00edm rozd\u00edl 1 nebo 2 palce kv\u016fli rozd\u00edl\u016fm ru\u010dn\u00ed pr\u00e1ce p\u0159i p\u0159izp\u016fsoben\u00ed stejn\u00e9 polo\u017eky. U n\u011bkter\u00fdch \u0161it\u00fdch kus\u016f se bude li\u0161it jen m\u00edrn\u011b ve \u0161vech.<\/p>\n Pokud se velikost va\u0161\u00ed polo\u017eky v\u00fdrazn\u011b li\u0161\u00ed od specifikac\u00ed va\u0161\u00ed objedn\u00e1vky, doporu\u010dujeme v\u00e1m, abyste n\u00e1s okam\u017eit\u011b kontaktovali s \u017e\u00e1dost\u00ed o pomoc.<\/p>\n Nesoulad barev<\/b><\/strong><\/p>\n Digit\u00e1ln\u00ed obr\u00e1zky, kter\u00e9 zobrazujeme, maj\u00ed co nejp\u0159esn\u011bj\u0161\u00ed barvy. Vzhledem k rozd\u00edl\u016fm v po\u010d\u00edta\u010dov\u00fdch monitorech v\u0161ak nem\u016f\u017eeme n\u00e9st odpov\u011bdnost za barevn\u00e9 odchylky mezi skute\u010dn\u00fdm produktem a va\u0161\u00ed obrazovkou.<\/i>\u00a0Pokud jste si v\u0161ak jisti, \u017ee jste obdr\u017eeli polo\u017eku ve \u0161patn\u00e9 barv\u011b, kontaktujte z\u00e1kaznick\u00fd servis a zjist\u011bte, zda je mo\u017en\u00e9 vr\u00e1cen\u00ed nebo v\u00fdm\u011bna.<\/p>\n Styl nebo design nen\u00ed 100% p\u0159esn\u011b stejn\u00fd jako objedn\u00e1vka<\/b><\/strong>d<\/b><\/strong><\/p>\n Dovolte, aby mezi t\u00edm, co obdr\u017e\u00edte, a t\u00edm, co je zobrazeno na obr\u00e1zku, existoval velmi mal\u00fd rozd\u00edl, proto\u017ee se jedn\u00e1 o ru\u010dn\u00ed pr\u00e1ci. Abychom minimalizovali rozd\u00edly, p\u0159\u00edsn\u011b testujeme kvalitu p\u0159ed odesl\u00e1n\u00edm, v\u010detn\u011b kontroly podobnosti designu. Pokud jste si jisti, \u017ee objedn\u00e1vka byla zcela nespr\u00e1vn\u00e1, kontaktujte pros\u00edm n\u00e1\u0161 z\u00e1kaznick\u00fd servis do 7 dn\u016f a my se pokus\u00edme vy\u0159e\u0161it v\u00e1\u0161 probl\u00e9m.<\/p>\n Vadn\u00e9, po\u0161kozen\u00e9 nebo \u0161patn\u011b dodan\u00e9 polo\u017eky<\/b><\/strong><\/p>\n Pokud jsme v\u00e1m zaslali vadnou nebo po\u0161kozenou polo\u017eku: M\u00e1te n\u00e1rok na vr\u00e1cen\u00ed pen\u011bz nebo v\u00fdm\u011bnu v pln\u00e9 v\u00fd\u0161i. P\u0159i \u017e\u00e1dosti o vr\u00e1cen\u00ed pen\u011bz bu\u010fte p\u0159ipraveni co nejd\u0159\u00edve poskytnout z\u00e1kaznick\u00e9mu servisu fotografie jasn\u011b ukazuj\u00edc\u00ed probl\u00e9m s polo\u017ekou a jej\u00ed \u010d\u00edslo kur\u00fdra. Pokud se domn\u00edv\u00e1te, \u017ee va\u0161e polo\u017eka byla po\u0161kozena b\u011bhem p\u0159epravy, bude z\u00e1kaznick\u00fd servis pot\u0159ebovat fotografie zobrazuj\u00edc\u00ed po\u0161kozen\u00fd obal a tak\u00e9 dokumentaci \u201eProof of Damage\u201c pro zpracov\u00e1n\u00ed va\u0161\u00ed v\u00fdm\u011bny nebo vr\u00e1cen\u00ed pen\u011bz. P\u0159\u00edpadn\u011b m\u016f\u017eete polo\u017eku otev\u0159\u00edt p\u0159ed doru\u010dovatelem a pokud zjist\u00edte, \u017ee byla po\u0161kozena p\u0159i p\u0159eprav\u011b, m\u016f\u017eete ji odm\u00edtnout. LargePillow.com v\u00e1m pot\u00e9 okam\u017eit\u011b za\u0161le novou polo\u017eku.<\/p>\n Um\u011bt<\/b><\/strong>'<\/b><\/strong>t<\/b><\/strong>\u00a0z hygienick\u00fdch d\u016fvod\u016f vr\u00e1tit nebo vym\u011bnit<\/b><\/strong><\/p>\n P\u0159izp\u016fsoben\u00e9, pou\u017eit\u00e9 nebo poskvrn\u011bn\u00e9 polo\u017eky jsou kone\u010dn\u00fdm prodejem, nelze povolit \u017e\u00e1dn\u00e9 vr\u00e1cen\u00ed nebo v\u00fdm\u011bnu.<\/p>\n Storno podm\u00ednky<\/b><\/strong><\/p>\n N\u011bkter\u00e9 z va\u0161ich objednan\u00fdch polo\u017eek lze zru\u0161it do 24 hodin po zad\u00e1n\u00ed objedn\u00e1vky. St\u00e1le v\u0161ak pot\u0159ebujeme, abyste n\u00e1m poslali e-mail na kontaktn\u00ed str\u00e1nku, abychom potvrdili, zda lze zru\u0161en\u00ed prov\u00e9st, jakmile se rozhodnete zru\u0161it, proto\u017ee n\u011bkter\u00e9 polo\u017eky budou odesl\u00e1ny ve stejn\u00fd den. Pokud je stav va\u0161\u00ed objedn\u00e1vky Odesl\u00e1no, nebudeme ji moci zru\u0161it.<\/p>","protected":false},"excerpt":{"rendered":" Your satisfaction is of the utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the product is well delivered in undamaged condition. Then check whether the product is made the same as it is described in your order as soon as possible without removing the […]\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-53","post","type-post","status-publish","format-standard","hentry","category-help"],"_links":{"self":[{"href":"https:\/\/www.largepillow.com\/cs\/wp-json\/wp\/v2\/posts\/53","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.largepillow.com\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.largepillow.com\/cs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.largepillow.com\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.largepillow.com\/cs\/wp-json\/wp\/v2\/comments?post=53"}],"version-history":[{"count":3,"href":"https:\/\/www.largepillow.com\/cs\/wp-json\/wp\/v2\/posts\/53\/revisions"}],"predecessor-version":[{"id":4775,"href":"https:\/\/www.largepillow.com\/cs\/wp-json\/wp\/v2\/posts\/53\/revisions\/4775"}],"wp:attachment":[{"href":"https:\/\/www.largepillow.com\/cs\/wp-json\/wp\/v2\/media?parent=53"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.largepillow.com\/cs\/wp-json\/wp\/v2\/categories?post=53"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.largepillow.com\/cs\/wp-json\/wp\/v2\/tags?post=53"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}