Va\u0161a spokojnos\u0165 je pre n\u00e1s nanajv\u00fd\u0161 d\u00f4le\u017eit\u00e1. Po doru\u010den\u00ed v\u00e1\u0161ho bal\u00edka v\u00e1m odpor\u00fa\u010dame skontrolova\u0165 a uisti\u0165 sa, \u017ee bol produkt doru\u010den\u00fd v poriadku a v nepo\u0161kodenom stave. Potom \u010do najsk\u00f4r skontrolujte, \u010di je produkt vyroben\u00fd rovnako ako je pop\u00edsan\u00fd vo va\u0161ej objedn\u00e1vke bez odstr\u00e1nenia \u0161t\u00edtkov, \u00faprav alebo prania.<\/p>\n
Ak vraciate alebo vymie\u0148ate tovar, uistite sa, \u017ee je v p\u00f4vodnom stave \u2013 nenosen\u00fd, nepran\u00fd, neupraven\u00fd, nepo\u0161koden\u00fd, \u010dist\u00fd, bez \u017emolkov a vlasov a s neporu\u0161en\u00fdmi a pripevnen\u00fdmi visa\u010dkami.<\/p>\n
N\u00e1\u0161 proces vr\u00e1tenia a v\u00fdmeny tovaru je ve\u013emi jednoduch\u00fd. Najprv n\u00e1m, pros\u00edm, do 30 dn\u00ed od doru\u010denia po\u0161lite d\u00f4vod vr\u00e1tenia spolu s podporn\u00fdmi fotografiami na kontaktn\u00fa str\u00e1nku. Po druh\u00e9, n\u00e1\u0161 z\u00e1kazn\u00edcky servis skontroluje v\u00e1\u0161 e-mail a probl\u00e9m analyzuje. Ak je va\u0161a \u017eiados\u0165 o vr\u00e1tenie tovaru opr\u00e1vnen\u00e1, n\u00e1\u0161 z\u00e1kazn\u00edcky servis v\u00e1m po\u0161le e-mail s na\u0161ou spiato\u010dnou dodacou adresou a po\u017eiada v\u00e1s o vr\u00e1tenie tovaru. Vr\u00e1tenie tovaru bez autoriz\u00e1cie nebude spracovan\u00e9.<\/p>\n
Upozor\u0148ujeme, \u017ee v pr\u00edpade vr\u00e1tenia tovaru, ktor\u00e9 nes\u00favis\u00ed s probl\u00e9mami s kvalitou samotn\u00e9ho produktu (napr. drobn\u00e9 odch\u00fdlky vo farbe alebo ve\u013ekosti, zmeny v z\u00e1mere n\u00e1kupu at\u010f.), je kupuj\u00faci zodpovedn\u00fd za n\u00e1klady na spiato\u010dn\u00fa prepravu.<\/p>\n
Probl\u00e9my s ve\u013ekos\u0165ou alebo prisp\u00f4soben\u00edm<\/b><\/strong><\/p>\n Ak sa ve\u013ekos\u0165 v\u00e1\u0161ho kusu mierne l\u00ed\u0161i, pros\u00edm, po\u010d\u00edtajte s rozdielom 2,5 a\u017e 5 cm kv\u00f4li ru\u010dn\u00fdm pr\u00e1cam pri \u0161it\u00ed toho ist\u00e9ho kusu. Pri niektor\u00fdch \u0161it\u00fdch kusoch sa ve\u013ekos\u0165 m\u00f4\u017ee mierne l\u00ed\u0161i\u0165 len vo \u0161voch.<\/p>\n Ak sa ve\u013ekos\u0165 va\u0161ej polo\u017eky v\u00fdrazne l\u00ed\u0161i od \u0161pecifik\u00e1ci\u00ed va\u0161ej objedn\u00e1vky, odpor\u00fa\u010dame v\u00e1m, aby ste n\u00e1s okam\u017eite kontaktovali so \u017eiados\u0165ou o pomoc.<\/p>\n Nes\u00falad farieb<\/b><\/strong><\/p>\n Digit\u00e1lne obr\u00e1zky, ktor\u00e9 zobrazujeme, maj\u00fa \u010do najpresnej\u0161ie farby. Av\u0161ak kv\u00f4li rozdielom v po\u010d\u00edta\u010dov\u00fdch monitoroch nezodpoved\u00e1me za odch\u00fdlky vo farbe medzi skuto\u010dn\u00fdm produktom a va\u0161ou obrazovkou.<\/i>\u00a0Ak ste si v\u0161ak ist\u00ed, \u017ee ste dostali tovar v nespr\u00e1vnej farbe, kontaktujte z\u00e1kazn\u00edcky servis a zistite, \u010di je mo\u017en\u00e9 ho vr\u00e1ti\u0165 alebo vymeni\u0165.<\/p>\n \u0160t\u00fdl alebo dizajn nie je 100% \u00faplne rovnak\u00fd ako v objedn\u00e1vke<\/b><\/strong>d<\/b><\/strong><\/p>\n Pros\u00edm, po\u010d\u00edtajte s mal\u00fdmi rozdielmi medzi t\u00fdm, \u010do dostanete, a t\u00fdm, \u010do je zobrazen\u00e9 na obr\u00e1zku, preto\u017ee ide o vlastnos\u0165 ru\u010dnej pr\u00e1ce. Aby sme minimalizovali rozdiely, pred odoslan\u00edm pr\u00edsne testujeme kvalitu vr\u00e1tane kontroly podobnosti dizajnu. Ak ste si ist\u00ed, \u017ee objedn\u00e1vka bola \u00faplne nespr\u00e1vna, kontaktujte, pros\u00edm, n\u00e1\u0161 z\u00e1kazn\u00edcky servis do 7 dn\u00ed a my sa pok\u00fasime v\u00e1\u0161 probl\u00e9m \u010do najlep\u0161ie vyrie\u0161i\u0165.<\/p>\n Chybn\u00e9, po\u0161koden\u00e9 alebo nespr\u00e1vne odoslan\u00e9 polo\u017eky<\/b><\/strong><\/p>\n Ak sme v\u00e1m poslali chybn\u00fd alebo po\u0161koden\u00fd tovar: M\u00e1te n\u00e1rok na \u00fapln\u00fa refund\u00e1ciu alebo v\u00fdmenu. Pri \u017eiadosti o refund\u00e1ciu bu\u010fte pripraven\u00ed \u010do najsk\u00f4r poskytn\u00fa\u0165 fotografie z\u00e1kazn\u00edckeho servisu, ktor\u00e9 jasne preukazuj\u00fa probl\u00e9m s tovarom a \u010d\u00edslo kuri\u00e9rskej slu\u017eby. Ak sa domnievate, \u017ee v\u00e1\u0161 tovar bol po\u010das prepravy po\u0161koden\u00fd, z\u00e1kazn\u00edcky servis bude potrebova\u0165 fotografie po\u0161koden\u00e9ho obalu, ako aj dokument\u00e1ciu \u201cD\u00f4kaz o po\u0161koden\u00ed\u201d, aby mohol spracova\u0165 va\u0161u v\u00fdmenu alebo refund\u00e1ciu. Pr\u00edpadne m\u00f4\u017eete tovar otvori\u0165 pred doru\u010dovate\u013eom a ak zist\u00edte, \u017ee bol po\u010das prepravy po\u0161koden\u00fd, m\u00f4\u017eete ho odmietnu\u0165. LargePillow.com v\u00e1m potom okam\u017eite odo\u0161le nov\u00fd tovar.<\/p>\n M\u00f4\u017ee<\/b><\/strong>\u2019<\/b><\/strong>t<\/b><\/strong>\u00a0vr\u00e1tenie alebo v\u00fdmena z hygienick\u00fdch d\u00f4vodov<\/b><\/strong><\/p>\n Tovar na mieru, pou\u017eit\u00fd alebo zafarben\u00fd je kone\u010dn\u00fd predaj, vr\u00e1tenie ani v\u00fdmena nie s\u00fa povolen\u00e9.<\/p>\n Storno podmienky<\/b><\/strong><\/p>\n Niektor\u00e9 z objednan\u00fdch polo\u017eiek je mo\u017en\u00e9 zru\u0161i\u0165 do 24 hod\u00edn od zadania objedn\u00e1vky. Napriek tomu je potrebn\u00e9, aby ste n\u00e1m poslali e-mail na kontaktn\u00fa str\u00e1nku, aby ste potvrdili, \u010di je mo\u017en\u00e9 zru\u0161enie vykona\u0165 hne\u010f, ako sa rozhodnete pre zru\u0161enie, preto\u017ee niektor\u00e9 polo\u017eky bud\u00fa odoslan\u00e9 v ten ist\u00fd de\u0148. Ak je stav va\u0161ej objedn\u00e1vky Odoslan\u00e9, nebudeme ju m\u00f4c\u0165 zru\u0161i\u0165.<\/p>","protected":false},"excerpt":{"rendered":" Your satisfaction is of the utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the product is well delivered in undamaged condition. Then check whether the product is made the same as it is described in your order as soon as possible without removing the […]\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-53","post","type-post","status-publish","format-standard","hentry","category-help"],"_links":{"self":[{"href":"https:\/\/www.largepillow.com\/sk\/wp-json\/wp\/v2\/posts\/53","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.largepillow.com\/sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.largepillow.com\/sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.largepillow.com\/sk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.largepillow.com\/sk\/wp-json\/wp\/v2\/comments?post=53"}],"version-history":[{"count":3,"href":"https:\/\/www.largepillow.com\/sk\/wp-json\/wp\/v2\/posts\/53\/revisions"}],"predecessor-version":[{"id":4775,"href":"https:\/\/www.largepillow.com\/sk\/wp-json\/wp\/v2\/posts\/53\/revisions\/4775"}],"wp:attachment":[{"href":"https:\/\/www.largepillow.com\/sk\/wp-json\/wp\/v2\/media?parent=53"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.largepillow.com\/sk\/wp-json\/wp\/v2\/categories?post=53"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.largepillow.com\/sk\/wp-json\/wp\/v2\/tags?post=53"}],"curies":[{"name":"pracovn\u00fd list","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}